USA

Jessica J. K. Fosdick

401 W Mountain Ave Ste 200, Fort Collins, CO 80521, US.

Monday - Friday 09:00 - 17:00


Email: contact@bluepointpelletfuel.com

Colorado (US).

Max Thomson

401 W Mountain Ave Ste 200, Fort Collins, CO 80521, US

Monday - Friday 09:00 - 17:00

onlinestovestore@gmail.com

Contact with an expert

    Frequently asked questions

    1. How long does shipping take?

    Shipping times vary by product:

    • Pellet Fuel: 3–7 business days

    • Pellet Stoves: 5–10 business days

    • Wood Stoves: 7–14 business days
      You’ll receive full tracking once your order ships.


     

    2. Do you ship across the United States?

    Yes.
    We ship nationwide to all lower 48 states. Larger items such as stoves are shipped via freight.

    3. How much does shipping cost?

    Shipping costs depend on your location and the size of your order.
    Your final rate will appear at checkout before payment.

    4. Can I change my shipping address after placing an order?

    Yes, if the order has not shipped yet.
    Contact us immediately at:
    Email: contact@bluepointpelletfuel.com

    5. What should I do if my order arrives damaged?

    If your stove or pellets arrive damaged, contact us within 48 hours with photos.
    We’ll resolve it quickly through replacement or a damage claim.

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